I was extremely pleased with the chair they provided me during the session. It was SO comfortable I didn't want to leave. I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They have really great customer service here. They always put their customers first, regardless of the situation. It is so refreshing to see a provider that you can tell truly cares about their appearance. They strive to maintain a professional appearance and look their best at all times. They were ready to see me when I showed up for my appointment. I never had to wait for them to show up.