Animal & Exotic Medical Center

Animal & Exotic Medical Center
Animal & Exotic Medical Center 18962 North Dale Mabry Hwy Lutz, FL 33548
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this provider prominently display their diplomas or business license?
Yes
Did this provider have reasonable prices?
Absolutely!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
August 29, 2011
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
by Anonymous
August 15, 2011
I couldn't believe how knowledgeable and well-informed the staff was. They were able to answer all my questions, except the ones they needed to have their boss's input on. It was great to be able to talk to such a skilled staff. Their prices were very fair. The level of care you get for the price is outstanding. I was pleased that they were able to answer all of my questions. I left feeling very informed about pet care. I do not have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left.
by Anonymous
August 07, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 30, 2011
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider answer all of your questions?
Every question I had was answered thoroughly
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
June 29, 2011
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
June 19, 2011
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Was the waiting area spacious?
Yes, extremely spacious
Did this provider have reasonable prices?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
May 27, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
April 19, 2011
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