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Animal Wellness Center

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Animal Hospitals

Animal Wellness Center

Gordonsville, TN

Donaldson R L Dvm

Carthage, TN

Donaldson R L Dvm

Carthage, TN

Donaldson- R L DVM - RES

Carthage, TN
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Animal Wellness Center
Animal Wellness Center
(18 Reviews)
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259 Jmz Drive Gordonsville, TN 38563
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
I called about a cat someone had dropped here, it had some kind of injury to its leg.But you wanted nothing to do with it. I guess I won't be back.you are not a caring or compassionate place.
by audrey xxx.xxx.45.150
March 15, 2013
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the kennels and holding areas clean?
Yes, they were spotless
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by big fan xxx.xxx.25.20
November 06, 2012
The one thing that I really enjoy about this place is their high level of customer service. Their full attention is always on me and they never take personal calls during my appointment. I've been to other places that answer their phone and it just drives me crazy. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed. This veterinarian always sends reminder cards for pets annual exams and in addition to this we always look forward to receiving the adorable cards they send out during the holidays. I've never seen a vet that goes so above and beyond to make their patients feel appreciated.
by Anonymous
January 18, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous
October 31, 2011
Was this provider's staff friendly?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Does this provider promptly return your phone calls?
Yes
Were the waiting room chairs comfortable at this animal hospital?
Average
by Anonymous
September 18, 2011
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
September 07, 2011
Did this animal hospital use current and safe equipment?
Yes
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was the waiting area spacious?
Yes
by Anonymous
August 17, 2011
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Are you going to visit this provider again?
Without a doubt!
by Anonymous
August 02, 2011
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Map and Directions
259 Jmz Drive, Gordonsville, TN 38563