Rock Falls Veterinary Care

Rock Falls Veterinary Care
Rock Falls Veterinary Care E9348 135th Avenue Mondovi, WI 54755
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Consumer Feedback

(24 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
They were so informative, and thoroughly answered every single question I had regarding pet care. I left feeling like I really learned a lot. When comparing them to others I have visited for the same condition, they are among the best I have seen. Let me just say that this business is in one of the safest areas around and you will be pleasantly surprised at how lovely the surroundings are. They had quite a few interesting magazines, which made my time in the waiting room go by much faster. The restrooms were very well-stocked at this provider's office. They always have toilet seat covers, paper towels and toilet paper and never run out.
by Anonymous
December 07, 2011
Did this veterinarian answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this provider have reasonable prices?
They were decent, but not very affordable
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous
November 11, 2011
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Does this provider remember you and your circumstances at every appointment?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider have reasonable prices?
They were decent, but not very affordable
by Anonymous
July 22, 2011
They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. The office was very easy to locate. I didn't have any trouble finding it at all. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. There is no fear of your pet going hungry or thirsty here because food and water are always made available for them. They have bowls all over the office just in case your pet decides it needs a quick nibble of food or sip of water.
by Anonymous
May 27, 2011
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