Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Was the waiting area spacious?
Yes, extremely spacious
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately