Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office. When comparing them to others I have visited for the same condition, they are among the best I have seen. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
I can always count on this veterinarian to be there for me, whether it is to answer a late night phone call or come in for an after-hour emergency. Their dedication to their clients is unparalled to any other vet I've been to. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me. I was satisfied with both the veterinarian and how my pet's appointment went. Everything went according to plan. I could tell that they took pride in their office's appearance. It was very well organized and well taken care of. It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members.