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Eric Clanton, DVM

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Eric Clanton, DVM
Clanton Animal Hospital
(31 Reviews)
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1519 Pelham Road South Jacksonville, AL 36265
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Consumer Feedback

(31 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were the waiting room chairs comfortable at this animal hospital?
Extremely comfortable; I could have fallen asleep
by Anonymous
October 03, 2011
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
Did this provider have an entertaining selection of waiting room magazines?
Yes
by Anonymous
September 22, 2011
It was nice to see them treat their staff with so much respect. It was obvious that they had a good relationship with all of their staff members. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. This veterinarian always sends reminder cards for pets annual exams and in addition to this we always look forward to receiving the adorable cards they send out during the holidays. I've never seen a vet that goes so above and beyond to make their patients feel appreciated.
by Anonymous
September 20, 2011
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider promptly return your phone calls?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
September 14, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider have an entertaining selection of waiting room magazines?
Yes
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous
August 08, 2011
Did this provider have an entertaining selection of waiting room magazines?
Yes
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this veterinarian answer all of your questions?
Yes
by Anonymous
July 21, 2011
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did the veterinarian allow you to stay with your pet at all times?
Yes
Did you feel safe in this provider's care?
Yes
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
June 27, 2011
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Does this provider always put the customer first?
Yes, they always put customers first
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Was this provider's office too loud?
No, it wasn't too loud
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
June 03, 2011
They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Anonymous
May 13, 2011
I never had to doubt their qualifications. I'm sure it's no surprise that my pet hates going to the vet, but what a relief to find an animal hospital that is so dedicated to making your pets experience as pleasant as possible. They never separate you from your pet and I was able to stay within "save me" range the whole time. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here.
by Anonymous
April 25, 2011
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Map and Directions
1519 Pelham Road South, Jacksonville, AL 36265