Crater Road Veterinary Hospital

Crater Road Veterinary Hospital
Crater Road Veterinary Hospital 464 South Crater Road Petersburg, VA 23803
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Consumer Feedback

(34 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this veterinarian friendly?
Yes
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
by Anonymous
October 29, 2011
There was no annoying music playing while I waited or during my visit as far as I remember. Don't really care. If I were in some kind of an emergency I'd go back. They are not close to me, but have experts in caring for injured wild birds. I have a regular vet close to me I use for my dogs/cats, who started out working with this company. They have a very good professional reputation. I know that I'm under the care of an expert. They are well respected by their staff, I have a close friend who used to work there. The entire staff only had great things to say about working there. They are not convenient to where I live. I will return if I have problems with animal species not treated by my vet.
by Anonymous
October 16, 2011
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
October 09, 2011
They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. Not only do my appointments never get canceled last minute, they take time out of their day to send me a reminder so I don't forget. They are extremely reliable. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them.
by Anonymous
August 01, 2011
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
by Anonymous
July 13, 2011
Would you recommend this provider to others?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
by Anonymous
July 13, 2011
It was so easy to find, I didn't have any trouble at all. I am generally impressed with how quickly my calls are answered here. I was pleased with the good condition of their equipment. Everything seemed safe and current, and I knew my pet was in good hands. My pet hates going to the vet so I was very relieved that I was allowed to stay with my pet throughout the appointment. They really make an effort to make sure that the pets are comfortable and happy at all times, which in turn makes me very happy as well. They made the extra effort to make sure every question and concern I had was addressed.
by Anonymous
June 23, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
by Anonymous
June 09, 2011
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous
May 24, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Was it easy to make an appointment with this provider?
Yes
Did this animal hospital use current and safe equipment?
Yes
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
by Anonymous
May 23, 2011
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