I was very satisfied with my visit. They were helpful and I left feeling encouraged. They were easy to reach in an emergency. When I called they answered right away and I was so relieved to hear a friendly voice. Wow is all I can say about them. I have seen some vets become callused and unemotional but you will not find that here. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals.