Best Friend's Vet Care

Best Friend's Vet Care
Best Friend's Vet Care 2840 North Oakland Avenue Decatur, IL 62526
Add a Review

Consumer Feedback

(27 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3 star average for Value
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was the waiting area spacious?
No, but I can always find a seat
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.212.153
September 28, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.62.134
August 24, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.75.6
August 10, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Linda Miller xxx.xxx.0.223
June 29, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.36.159
April 18, 2012
Did this provider answer all of your questions?
Some were answered
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Only with clear directions
by Anonymous xxx.xxx.212.89
March 30, 2012
They were ready to see me when I showed up for my appointment. I never had to wait for them to show up. They've stayed open past their closing times many times when I've needed help. They've never turned me away when I've needed them. They have the greatest designated area for pets to go to the bathroom here, which is extremely convenient. I never have to worry about scouting out a place for my dog to go pee and It is so well kept too.
by Anonymous
March 05, 2012
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider have an entertaining selection of waiting room magazines?
Somewhat, but they need a bigger selection
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous
February 21, 2012
Has this veterinarian ever misdiagnosed your pet?
Never, my pets have enjoyed healthy and long lives thanks to their care.
by Anonymous
January 29, 2012
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Does this provider have helpful information available online?
Yes, but its hard to find
by Anonymous
December 02, 2011
Add a Review