Brookhollow Veterinary Clinic - Don Scarbrough DVM

Brookhollow Veterinary Clinic - Don Scarbrough DVM
Brookhollow Veterinary Clinic - Don Scarbrough DVM Elkhart Highway 1 1/2 Mi Palestine, TX 75801
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Consumer Feedback

(40 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4.5 star average for Value
We have a nice, caring physician for ourselves and we want the same for our pets. This is, exactly, what we get at Brookhollow Veterinary Clinic. They saved my Great Pyrenees/Anatolian's(Jasper) life. I am very grateful to them for this. They have a Wellness program that will keep your pets healthy and prolong their lives with you and your family.
by Donna xxx.xxx.196.227
March 31, 2017
Excellent pet health care!
by Cas xxx.xxx.69.244
November 02, 2015
Good. Professionals, not expensive
by Elisabete Saraiva-Larsen xxx.xxx.1.78
August 17, 2015
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.110.200
August 06, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.96.166
November 03, 2013
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
by Anonymous xxx.xxx.80.78
October 14, 2013
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.192.36
August 11, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Does this provider have helpful information available online?
No, just a basic listings page
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.107.24
August 10, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
by Anonymous xxx.xxx.254.47
July 22, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Was your pet anxious to leave this veterinarian's office?
Not at all! I've never seen my pet so calm. They really have a gift with animals here.
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
by Anonymous xxx.xxx.207.55
July 12, 2013
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