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Hanover Veterinary Clinic

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Hanover Veterinary Clinic
Hanover Veterinary Clinic
(22 Reviews)
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251 Underhill Avenue Suite D Yorktown Heights, NY 10598
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Consumer Feedback

(22 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
3.5 star average for Value
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the kennels and holding areas clean?
Absolutely, the kennels and holding areas were some of the cleanest I have ever seen
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
by Anonymous
November 03, 2011
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Were the waiting room chairs comfortable at this animal hospital?
Yes
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Very! I've never seen an employer treat their staff better
by Anonymous
October 27, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
by Anonymous
October 24, 2011
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 09, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider answer all of your questions?
Yes
by Anonymous
August 26, 2011
Are you going to visit this provider again?
Without a doubt!
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Does this provider offer flexible appointment times?
Yes
by Anonymous
August 03, 2011
Was this provider's office easy to locate?
Fairly Easy
Were the examining rooms clean and free of odor?
Yes, they were immaculate.
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this veterinarian send reminder cards for your pets annual check-up?
Yes, I never forget my pet's annual check-up thanks to them
by Anonymous
July 01, 2011
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
June 07, 2011
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
by Anonymous
May 25, 2011
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
May 13, 2011
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Map and Directions
251 Underhill Avenue Suite D, Yorktown Heights, NY 10598