James Kapetanakos, DOM Lac

James Kapetanakos, DOM  Lac
Community Natural Health and Acupuncture 2005 East Greenville St #107 Anderson, SC 29621
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Consumer Feedback

(22 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Did this acupuncturist listen to your input and concerns?
Yes
Was it easy to make an appointment with this acupuncturist?
Yes
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this acupuncturist prominently display their license?
Yes
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by Anonymous xxx.xxx.112.200
May 02, 2013
Does this acupuncturist always take that extra step to make you feel special?
Yes! They took the effort to get to know me as a person, instead of a patient.
Did you feel safe in this acupuncturist's care?
Yes
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was your pain reduced after visiting this acupuncturist?
Yes, I felt much better when I left
Did this acupuncturist show attention to detail?
Yes, I've never had to worry about them missing anything
by Anonymous xxx.xxx.135.197
April 07, 2013
Did the acupuncturist pressure you to make more frequent appointments that you felt weren't necessary?
Not at all! I trust them completely
Were the herbs the acupuncturist gave you effective?
Absolutely! They made an enormous impact
Did this acupuncturist provide holistic care, or did they only treat your symptoms?
Yes, they provided holistic care
Was this acupuncture clinic too cold?
Not at all!
Would you refer this acupuncturist to your friends or family?
Yes! I already have!
by Anonymous xxx.xxx.134.123
March 26, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
How would you compare this acupuncturist to others in his/her field that you have visited?
Among the best I have seen
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Did this acupuncturist wear an obnoxious perfume or cologne?
No, they didn't wear any fragrance
by margaret xxx.xxx.100.156
January 07, 2013
Was this acupuncturist argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Were the waiting room chairs comfortable at this acupuncturist's office?
Yes
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Kristen xxx.xxx.107.17
November 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by sc xxx.xxx.249.131
August 06, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Sandra xxx.xxx.81.104
August 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Jan Stowe xxx.xxx.134.123
April 12, 2012
They had quite a few interesting magazines, which made my time in the waiting room go by much faster. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I felt very informed after my visit. I was in awe at the level of service I received. They completely surpassed all my expectations and I will absolutely be going back. Their primary concern is my safety and comfort, and they always take the time to address every concern of mine immediately. They made the extra effort to make sure every question and concern I had was addressed. I didn't feel rushed at all.
by Anonymous
February 19, 2012
They never left me for an extended period of time and I never felt ignored. Occasionally they will have a promotion or special going on. Whether its a complimentary consultation for new clients or a percent-off a certain service, from time to time they will have some sort of discount. When I first started acupuncture, I was really concerned that the needles would leave cuts or scars. They were extremely careful and precise and I never had to worry about any cuts or scars. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by Anonymous
January 17, 2012
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