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Vision Center inside Wal Mart

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Massachusetts Eye Associates

Lowell, MA

Massachusetts Eye Associates

Tewksbury, MA

Massachusetts Eye Associates

Chelmsford, MA

Matthew Francis, OD

Merrimack, NH
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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(38 Reviews)
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300 N Broadway Salem, NH 03079
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Consumer Feedback

(38 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Does this provider remember you by name?
No, I always have to remind them
by Anonymous
June 28, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this provider ever cancelled your appointment on you last minute?
No, they didn't cancel on me last minute
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
June 05, 2011
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
May 17, 2011
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
by Anonymous
May 05, 2011
Are you going to visit this provider again?
Sure
How would you compare this provider to others in his/her field that you have visited?
Fairly Average
Were the waiting room chairs comfortable at this provider's office?
They were average
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous
April 16, 2011
Did your eye exam hurt at all?
No, the optometrist had very advanced equipment for a pain free experience
Did this provider rush your appointment?
No
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was this provider friendly?
Polite Enough
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
by Anonymous
April 14, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Are you going to visit this provider again?
Without a doubt!
by Anonymous
April 11, 2011
Was this provider friendly?
Yes
Did this provider use excessive foul language?
No
Did your eye exam hurt at all?
Not at all, the exam was so much better than others I've had
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
March 31, 2011
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Map and Directions
300 N Broadway, Salem, NH 03079