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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd

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Carrianne Starnes, OD

Raleigh, NC

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Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
Vision Center inside Wal Mart - Raleigh - New Hope Church Rd
(60 Reviews)
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1725 New Hope Church Rd Raleigh, NC 27609
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Consumer Feedback

(60 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
3.5 star average for Value
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider offer flexible appointment times?
Yes
Could you buy glasses at your optometrist's practice?
Yes, they had a huge selection
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous
December 27, 2011
Do you feel that you could have received better service somewhere else?
Probably, I wasn't impressed
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Were the waiting room chairs comfortable at this provider's office?
Not at all; cheap and plastic
by Anonymous
December 17, 2011
Did this provider rush your appointment?
No
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous
December 05, 2011
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider remember you by name?
No, I always have to remind them
Did this provider rush your appointment?
No
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
November 19, 2011
Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. Their staff is very friendly and professional.





by Anonymous
September 29, 2011
Did you feel safe in this provider's care?
Yes
by Anonymous
September 02, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
by Anonymous
August 27, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
July 19, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. The restrooms at this office were spotless. It smelled amazing in there and looked immaculate. They had quite a few interesting magazines, which made my time in the waiting room go by much faster.
by Anonymous
July 14, 2011
Did this optometrist seem knowledgeable about different types of contacts?
Yes, I was impressed
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
by Anonymous
June 30, 2011
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Map and Directions
1725 New Hope Church Rd, Raleigh, NC 27609