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Vision Center inside Wal Mart

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Optometrists

Durham - Southpoint

Durham, NC

Katherine Keaveney, OD

Durham, NC

Keith Hoffman, OD

Durham, NC

Donna Hillsgrove, OD

Chapel Hill, NC
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Vision Center inside Wal Mart
Vision Center inside Wal Mart
(46 Reviews)
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5450 New Hope Commons Dr Durham, NC 27707
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Consumer Feedback

(46 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Was it easy to make an appointment with this provider?
Yes
by Anonymous
December 01, 2011
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous
October 24, 2011
Does this provider give unbiased advice?
Definitely not! It was obvious they just wanted to make money!
Did this provider wear an obnoxious cologne?
Definitely! I could hardly stand to be in the room
Was this provider friendly?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Were you able to relax during your appointment?
Yes
by Anonymous
October 15, 2011
Does this provider have helpful information available online?
Yes, but its hard to find
Did this provider use excessive foul language?
No
by Anonymous
September 02, 2011
Would you recommend this optometrist to others?
Yes
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Does this provider use current and safe equipment?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous
August 19, 2011
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous
August 04, 2011
Would you refer this provider to a family or friend?
No, I wasn't impressed
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Does this provider have helpful information available online?
Yes
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous
July 17, 2011
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous
July 14, 2011
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Does this provider offer any coupons, discounts or promotions?
Yes
Did this optometrist provide you with an accurate prescription?
Absolutely, I can finally see well again!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous
July 13, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous
July 11, 2011
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Map and Directions
5450 New Hope Commons Dr, Durham, NC 27707