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Sean McLoughlin, OD

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Sean McLoughlin, OD
Burke-McLoughlin Eye Associates
(50 Reviews)
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18 West Avon Road Avon, CT 06001
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Consumer Feedback

(50 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Would you refer this provider to a family or friend?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
September 29, 2011
Was this provider's staff friendly?
Yes
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Was this provider's office easy to locate?
Fairly Easy
by Anonymous
September 19, 2011
Does this provider always put the customer first?
Yes, they always put customers first
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
September 15, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. It was easy to get the appointment time that worked for my schedule. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen.
by Anonymous
September 07, 2011
Does this provider treat every client equally?
Sometimes, but not all the time
Was the waiting area spacious?
No, it was rather cramped
Did this provider pressure you to purchase any unnecessary products during your visit?
I felt extremely pressured
by Anonymous
August 02, 2011
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Does this provider offer flexible appointment times?
Yes
Does this provider promptly return your phone calls?
Yes
by Anonymous
July 19, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did this provider prominently display their diplomas or business license?
Yes
Did this provider listen to your input and concerns?
Yes
by Anonymous
July 12, 2011
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
July 08, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this optometrist offer glasses repairs or adjustments?
Yes, they always help me out
Was the waiting area spacious?
Yes, extremely spacious
by Anonymous
July 07, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. This provider has helpful information available online, which is really convenient. They have a good website and online presence. The restrooms at this provider's office were clean and well-maintained. You could tell that they cleaned them regularly. Their primary concern is what's best for me, and they only give me the advice that would benefit me the most. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily.
by Anonymous
June 25, 2011
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Map and Directions
18 West Avon Road, Avon, CT 06001