Sheila Holcomb, Licensed Massage Therapist

Sheila Holcomb, Licensed Massage Therapist
Sheila Holcomb, Licensed Massage Therapist 2525 Rochester Rd #306 Canandaigua, NY 14424
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem irritated to be working with you?
No, they were polite
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Brad xxx.xxx.188.169
November 05, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.250.253
August 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.250.253
June 18, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.115.94
May 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.115.94
April 09, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
February 09, 2012
They either didn't read my information or didn't pay any attention to it. Even though they had my information right in front of them, I kept having to explain it to them and remind them why I was there. My massage was terrible. I didn't feel relaxed at all when I left, I actually felt worse than I had before my massage. They should invest in higher quality oils. The oil they used during my massage wasn't the best. My appointments always get canceled last minute here. It is really frustrating and really unprofessional in my opinion. I feel like my appointment was pointless. None of my questions were answered, nothing was accomplished, and I felt worse when I left.
by Anonymous
December 25, 2011
There's been times where I've gotten a massage, and the whole massage was ruined because they had very calloused hands. I was so glad that I didn't have to worry about that here. They had very smooth hands, which made the whole massage even more enjoyable. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I was seen almost as soon as I walked in the door. I didn't have to have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you.
by Anonymous
October 21, 2011
Did the massage therapist respect your privacy?
Absolutely! They made an extra effort to always respect my privacy
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Is this provider's business conveniently located?
Absolutely! It is right off the freeway and close to everthing
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
by Anonymous
October 14, 2011
Was your massage therapist overly talkative during your massage?
Not at all. They were very considerate and let me relax
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did this provider answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
September 20, 2011
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