Their staff is very friendly and welcoming. The treatment method was explained in-depth to me before they started the treatment. I was totally prepared for everything that was going to be done during the adjustments, and I was completely comfortable. They are always prepared for my appointment and remember everything about me. Dr. Moore never made me feel uncomfortable for asking any question. Unlike other chiropractors I've visited, Dr. Moore doesn't ask you to come back repeatedly for costly "follow-up visits" after he's fixed the problem. I've seen him when problems flair up over the last 8 years and would highly recommend him