JON KELLY, MD

JON KELLY, MD
Carslbad Orthopaedic Group 2777 JEFFERSON STREET SUITE 100 CARLSBAD, CA 92008
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Consumer Feedback

(29 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.18.226
April 03, 2012
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider rush your appointment?
No
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider answer all of your questions?
Yes
by Anonymous
March 02, 2012
Does this provider treat every client equally?
Not at all, they only make time for their favorite clients
Does this provider treat their staff well?
Not at all. I felt terrible for all the staff members
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Not at all! I had to schedule an appointment for absolutely everything!
by Anonymous
December 19, 2011
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
by Anonymous
December 07, 2011
My parents-in-law were extremely happy with their visit to Dr. Kelly's office (that says a lot). All of our questions were answered. I will definitely recommend them to people I know. They made sure that their qualifications were obvious. I was confident that I was under the care of a professional. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking.
by Dennis
November 14, 2011
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this orthopedic surgeon to others?
Yes
by Anonymous
November 01, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
by Anonymous
October 21, 2011
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Does this provider remember you by name?
Sometimes, but not always
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Were the restrooms clean at this provider's office?
They weren't that clean, but weren't filthy
by Anonymous
October 20, 2011
Does this provider treat every client equally?
No, they definitely favor certain clients
Was it easy to find parking at this provider's office?
Yes, it was convenient
Was the waiting area spacious?
No, it was rather cramped
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
by Anonymous
October 18, 2011
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Are you going to visit this provider again?
Without a doubt!
Was this provider late to your appointments?
No, they were on time
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this orthopedic surgeon use current and safe equipment?
Yes
by Anonymous
October 10, 2011
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