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Advanced Therapeutic Services Inc

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Dayton, OH

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Advanced Therapeutic Services Inc
Advanced Therapeutic Services Inc
(9 Reviews)
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1320 Woodman Drive Dayton, OH 45432
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Consumer Feedback

(9 Reviews)
Service
2.5 star average for Service
Environment
4 star average for Environment
Staff
2.5 star average for Staff
Recommended
2.5 star average for Recommended
Expertise
2 star average for Expertise
Was the personalities of the staff well suited to a holistic approach to care?
A holistic approach to care means that everybody is on board at that level. In my opinion, not all the staff were the right people in that position.
by Anonymous xxx.xxx.127.114
April 17, 2018
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
No
Did this provider seem up-to-date with the current advancements in their field?
No
Was the temperature in the office acceptable to you?
No
Did this psychologist answer all your questions?
No, I left confused and frustrated
Were handicap accommodations well done?
Somewhat
by Anonymous xxx.xxx.13.197
April 27, 2017
Does this psychologist give unbiased advice?
Not really. It felt like they just cared about making money.
Does the provider's staff try to accomodate your schedule when booking appointments
No
Does this provider treat their staff well?
Mostly
Did this Provider let you know upfront what the approximate cost of the services would be?
Not really
Did you spend a lot of time in the waiting room at this psychologist's office?
No, my appointment started at the scheduled time
by chuck shanks xxx.xxx.185.152
April 24, 2014
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Did they follow up with you after your appointment?
No, but they said they were going to!
Was it easy to find parking at this psychologist's office?
Yes, it was convenient
Is this provider easy to reach in an emergency?
Absolutely not. I was forced to call the emergency room.
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
by Anonymous xxx.xxx.174.219
August 27, 2013
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you spend a lot of time in the waiting room at this psychologist's office?
Yes, I had to reorganize my schedule
Did you spend a lot of time in the waiting room at this provider's office?
I waited forever for my appointment!
Does this provider promptly return your phone calls?
Absolutely not! My phone calls aren't returned at all!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Somewhat, they should have been more polite
by Anonymous xxx.xxx.201.240
June 20, 2013
Does this psychologist always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Was this provider's office too cold?
No, it was fine
Did you notice a foul odor when you arrived at this provider's office?
Yes, they need to clean or sterilize their facility more
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
by Anonymous xxx.xxx.120.122
June 18, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider wear an obnoxious cologne?
Not at all, their cologne smelled great
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider rush your appointment?
No
Does this provider remember you and your circumstances at every appointment?
Yes
by Anonymous xxx.xxx.16.110
April 10, 2013
I had to wait a few weeks to get an appointment but I eventually got in. There definitely appears to be a trend of overbooking clients here. The wait has gotten longer and longer from when I first started seeing them. I was very disappointed with how long they made me wait in the waiting room. I spent a very long time in there. I was treated terribly. I'm absolutely positive that I would have gotten better service anywhere else. Whenever I call and leave a message, they usually don't get back to me for at least a few weeks. They really need to check their messages more often.i am without meds due to staff negligence. I showed up for an appt. that was not changed because they have repeatedly forgotten to record my newest cell number on their computer and didn't bother calling my parent's home when they couldn't reach me. My mother has called at least 5 times to get my scripts called in. I am over due on meds that are not supposed to be skipped. The burden of guilt was passed on to me and I am in a quandry as to what I am supposed to do.This is so very frustrating for me. How unprofessional !
by EMILY xxx.xxx.239.247
January 07, 2013
How would you compare this provider to others in his/her field that you have visited?
The worst I have seen
Was it easy to find parking at this provider's office?
Yes, it was convenient
Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
by Anonymous
October 26, 2011
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Map and Directions
1320 Woodman Drive, Dayton, OH 45432