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Insight Physicians Pc

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LifeStance Health

Richmond, VA

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LifeStance Health

Mechanicsville, VA

LifeStance Health

Mechanicsville, VA
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Insight Physicians Pc
Insight Physicians Pc
(18 Reviews)
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2006 Bremo Road Richmond, VA 23226
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Consumer Feedback

(18 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
I wish I could give this review 0 stars. Leah is an awful person to deal with. For a mental health facility, you would really think they would hire more sympathetic and kind people. She screamed at me and made me cry in the waiting room. When I needed a refill, she refused to let any doctors see me and wouldn't return my calls. She is extremely unprofessional and rude. I would rather go off any treatment than have to deal with her.
by ANONYMOUS xxx.xxx.105.2
February 06, 2015
Does the provider's staff treat you well?
Yes
by Anonymous xxx.xxx.229.209
January 02, 2015
I have been seeing someone in this practice for Medication Management for about 18 months. I had a very "rocky" start my first NP and I got along great. My meds were refilled in timely manner, appointments made and I could always get to have SOME kind of communications if things were tied up due to prior autos, etc. Sadly, that NP left the private practice. I began seeing another practitioner in the office. I sit here at nearly 11 PM, I called my pharmacy 7 days prior to refill my medication.....which is what was agreed upon at my last vist....last month! NO MEDS....THIS IS THE SECOND TIME....

Yes, the office is not "warm or compassionate" nor do they really care except the bottom line....I was on time for my appointment....the receptionist told practitioner I was late. I was not 15-20 Minutes early.....I have never been seen on time. I was not a new patient, no changes in anything....I have been compliant with the idiotic requirements....Needless to say...I will be getting hand written Rx for the three months, make an appointment and cancel it when I find someone else!

The heart breaking part is that some people don't know THEY DESERVE AND PAY FOR BETTER! I have the utmost respect for those with medical degrees.....but they are people, with different jobs, like everyone else, some professions have good ones, some don't....I think I find the latter.

by Off to see a new wizard in Oz xxx.xxx.64.222
December 06, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's staff friendly?
Somewhat
Did this psychologist prominently display their diplomas or business license?
No, I never saw one
Does the provider's staff treat you well?
Somewhat
Was this provider helpful about using your insurance coverage?
Not really
by Anonymous xxx.xxx.30.233
October 27, 2014
Does this psychologist offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider answer all of your questions?
Yes
Did you feel like this provider's office was sufficiently staffed?
Yes
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Was the provider's staff welcoming to you?
Yes
by Anonymous xxx.xxx.200.133
July 30, 2014
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider seem up-to-date with the current advancements in their field?
Yes
Were you able to relax during your appointment?
Yes, I was completely at ease
Would you refer this provider to a family or friend?
Yes
by Anonymous xxx.xxx.95.101
November 22, 2013
It didn't seem like they took care of their office very well. It was kind of clean, but it seemed very unorganized and somewhat dirty. They gave me sufficient information to make a decision about my treatment plan they seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. I didn't have to wait long at all in the waiting room. I spent less than fifteen minutes in there. Staff very rude. Doctor is awesome!
by Donna xxx.xxx.6.2
November 19, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Without a doubt!
by Lisa Hughes xxx.xxx.8.108
July 12, 2012
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Map and Directions
2006 Bremo Road, Richmond, VA 23226