During my appointments, their attention is always completely on me. They always listen very intently, and have never done anything to make me feel like they weren't paying attention or didn't care. It was easy to get the appointment time that worked for my schedule. The office was very easy to locate. I didn't have any trouble finding it at all. On a more personal note, Dr. Lawton maintains a perfect balance of caring and professionalism, and played a large role in saving my life during a particularly dark time. I would highly recommend reaching out to her if you are in distress.