Risien, Charlie B., LCDC AAC CSAT

Risien, Charlie B., LCDC AAC CSAT
Risien, Charlie B., LCDC AAC CSAT 1800 Northeast Loop 410 # 206 San Antonio, TX 78217
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did you leave the office feeling satisfied with your visit?
Completely!
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by very grateful xxx.xxx.76.158
February 03, 2014
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.223.220
September 10, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.230.44
June 28, 2013
Does this provider treat every client equally?
Yes, they don't show favoritism
Did you feel safe in this provider's care?
Yes
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Does this provider always put the customer first?
Yes, they always put customers first
by Anonymous xxx.xxx.167.3
March 20, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.194.20
August 17, 2012
Charlie shows genuine concern and does not pull any punches. She calls it like it is and that is the kind of honesty I want in a therapist. Worth every penny.
by Anonymous xxx.xxx.115.12
April 03, 2012
Did they follow up with you after your appointment?
Yes.
Was this psychologist's office clean?
Yes everything was neat and sterile
Does this psychologist give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this psychologist leave you unattended for an extended period of time?
Not at all! The provider was always present and attentive
by Anonymous
September 10, 2011
Private, personable, discreet. No front office staff. She is genuine and a good person to be with through difficulties.
by Anonymous
June 24, 2011
Was it easy to make an appointment with this psychologist?
I waited longer than I wanted to, but it wasn't terrible
Are you going to visit this psychologist again?
Without a doubt!
Were the waiting room chairs comfortable at this psychologist's office?
Yes
Has this provider ever cancelled your appointment on you last minute?
They try not to, but sometimes it happens.
Were you able to relax during your appointment?
Yes, I was completely at ease
by Anonymous
May 16, 2011
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