I take 3 of my dogs and 2 cats there. I will never go anywhere else! They are kind and helpful! Prices are very reasonable. Not sure about the comment below, but I have had nothing but great experiences here for the last 10 years!
I took my dog to see Dr. Evy Pradl in late october 2019 over a joint injury. He was diagnosed through x-rays and examination that he has a chronic condition called degenerative joint disease. A condition that has no hope of getting better as it is a chronic diagnosis.
I was provided with initial dosage of pills and then Dr. Evy issued me a HAND written list of anti-inflammatories and dosages for me to order when the initial pills ran out. She told me that he would have to be on this medication the rest of his life due to his diagnosis. She did not tell me a follow visit was mandatory (she said it was optional if I thought he wasn't improving) and we had a whole discussion about how I would be shopping online for the best option from the list she provided me.
Fast forward to now, around 4 months later, I placed an order for his medicine. Dr. Evy has refused to approve the prescription that SHE PERSONALLY HAND WROTE I should order for my dog without paying for an addition office visit examination. I explained to her that she had already diagnosed him with a chronic condition and I had already paid for this diagnosis. I also reminded her she told me he would require this medicine for his entire life. She still insisted I must come in. So I asked her if she would do the visit for free because I could not afford to pay for this again. She told me she would not.
It's very clear to me she is not interested in the well being of my animal and is only trying to make money for her practice. There is no reason for her to re-diagnose a chronic condition she has already diagnosed.
So now my dog is having to suffer in pain until i cant get the time and money to take him to another vet to get this prescription approved.