Mike Kern , DVM

Mike  Kern , DVM
Advanced Pet Care 7331 Spring Hill Dr Spring Hill, FL 34606
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Dr. Kern his wife Anita, Fran, Karen and staff are such caring and understanding people. They are true animal lovers themselves. Dr. Kern and his staff have been our fur babies doctor for years. We have two special needs fur babies and if it wasn't for their knowledge they wouldn't be with us today. People from all over the USA have brought their pets to Dr. Kern and Staff, he is very gifted and a awesome surgeon..
by Teri xxx.xxx.199.213
August 30, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did this provider seem knowledgeable and competent?
Definitely
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes
Did the waiting room furniture appear to be clean?
Yes
by Anonymous xxx.xxx.120.138
August 29, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was the provider's staff helpful and knowledgeable?
Yes
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
Did a staff member acknowledge or greet you when you entered?
Definitely
by Anonymous xxx.xxx.27.64
June 08, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Is this provider easy to reach in an emergency?
Absolutely
Were you confident that your pet was safe in this veterinarian's care?
Absolutely! I knew I was being cared for by an expert!
Would you refer this provider to a family or friend?
Definitely
by c leirer xxx.xxx.105.230
April 28, 2014
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Are you going to visit this veterinarian again?
Without a doubt!
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider have helpful information available online?
Yes
by Anonymous xxx.xxx.18.64
December 13, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Are you going to visit this veterinarian again?
Without a doubt!
by Rossi Family xxx.xxx.206.139
November 19, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
by Anonymous xxx.xxx.217.211
September 06, 2013
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider prominently display their diplomas or business license?
Definitely! I saw it as soon as I walked in!
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous xxx.xxx.26.202
September 03, 2013
Was this provider willing to stay open late to accomodate your needs?
Definitely! They would never turn away anyone in need
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you leave the office feeling satisfied with your visit?
Completely!
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
by Anonymous xxx.xxx.162.225
June 18, 2013
Did this provider prominently display their diplomas or business license?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Are you going to visit this provider again?
Without a doubt!
Would you recommend this veterinarian to others?
Yes
Does this veterinarian promptly return your phone calls?
Definitely! They always call me back very quickly!
by Anonymous xxx.xxx.244.171
May 16, 2013
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