They were so kind and attentive to me. I didn't have to worry about them arguing with me, or contradicting what I had to say, which has been a problem for me at other places. They are so kind and caring, and they stay open way past their closing time to help anyone who needs them. They wouldn't deny anyone that needed help. I know I can always count on them. They always make sure to return my phone call as soon as possible. They've never left me waiting. The staff was knowledgeable and well-informed the staff was. I didn't have to wait at all after I arrived for my appointment. They were running right on time, which is a really big deal for me.