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Kaiser Permanente Medical Care Program - Mental Health-Psychiatry Only, Canyon Crest Medical Offices

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Kaiser Permanente Medical Care Program - Mental Health-Psychiatry Only, Canyon Crest Medical Offices
Kaiser Permanente Medical Care Program - Mental Health-Psychiatry Only, Canyon Crest Medical Offices
(18 Reviews)
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5225 Canyon Crest Drive Riverside, CA 92507
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Consumer Feedback

(18 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous xxx.xxx.219.140
January 03, 2012
Did this provider have an entertaining selection of waiting room magazines?
Absolutely! They were very entertaining!
by Anonymous
December 13, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Did you experience unnecessary pain during your visit?
No
by Anonymous
November 09, 2011
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
October 31, 2011
Does this provider promptly return your phone calls?
Yes
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
by Anonymous
October 11, 2011
I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I've been to one or two places that had a really bad smell. I was worried I would encounter it here too but I didn't notice anything. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They were so easy to reach in an emergency, they answered my call immediately. It is a relief to know that I can count on them to always be there for me when I need them the most.
by heather broda
August 15, 2011
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Does this provider give unbiased advice?
Yes
by Anonymous
August 01, 2011
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Is this provider's business conveniently located?
Sort of, but its pretty far away from everything
Was this provider's office too cold?
No, it was fine
by Anonymous
July 20, 2011
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Map and Directions
5225 Canyon Crest Drive, Riverside, CA 92507