Los Angeles County - Mental Health Services, Augustus F Hawkins Psychiatric Facility

Los Angeles County - Mental Health Services, Augustus F Hawkins Psychiatric Facility
Los Angeles County - Mental Health Services, Augustus F Hawkins Psychiatric Facility 1720 East 120th Street Los Angeles, CA 90059
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Consumer Feedback

(18 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3 star average for Value
Did you leave feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.74.84
January 11, 2013
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Did they follow up with you after your appointment?
No. I still haven't talked to them.
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this provider sympathetic to your situation?
Kind of, but I they could have been more understanding
Does this provider remember you by name?
No, I always have to remind them
by Anonymous xxx.xxx.59.254
November 15, 2012
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.113.204
August 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.155.223
July 23, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.217.50
July 16, 2012
Did a staff member acknowledge or greet you when you entered?
Not at all. They saw me but didn't greet me at all
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did you feel safe in this provider's care?
Yes
Did this provider have bad breath?
No I've never had any complaints
by Anonymous xxx.xxx.67.9
January 02, 2012
They seemed like they were using fairly modern treatment methods and procedures, but I'm not really sure. They paid close attention to me and all of my questions were answered. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all.
by dlewis
May 24, 2011
Would you refer this provider to a family or friend?
Yes
by Anonymous
April 28, 2011
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