Arthur Giebel, MD

Arthur Giebel, MD
Lifestyle Eye Center 1610 Penny Lane Walla Walla, WA 99362
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Consumer Feedback

(34 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Value
1.5 star average for Value
Does the provider's staff treat you well?
No
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Would you recommend this ophthalmologist to others?
Absolutely Not
Was this provider friendly?
I didn't feel very welcome
Does this provider remember you by name?
No
by Anonymous xxx.xxx.98.209
February 19, 2014
Does this provider use current and safe equipment?
No; the equipment needs to be updated
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
by Anonymous xxx.xxx.99.104
November 17, 2013
Was this provider friendly?
I didn't feel very welcome
Does this provider remember you and your circumstances at every appointment?
Not really. I usually have to remind them.
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.102.188
November 09, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
How would you compare this provider to others in his/her field that you have visited?
Not the worst, but certainly not the best
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
by Anonymous xxx.xxx.185.63
October 14, 2013
Was this provider willing to stay open late to accomodate your needs?
No, they close exactly on schedule despite any circumstances
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Was this provider's office clean?
It could have used some cleaning
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
Was this provider's office too loud?
Kind of, it wasn't unbearable but it was definitely loud
by Anonymous xxx.xxx.122.169
October 07, 2013
Was this provider's office easy to locate?
I got lost, but eventually found it
Did this provider prominently display their diplomas or business license?
No, I never saw one
Are you confident that this provider will continue working with you until a solution is reached?
No, I'm always worried they're going to settle with a solution that isn't the best
Did they follow up with you after your appointment?
No, but they said they were going to!
Would you recommend this ophthalmologist to others?
Absolutely Not
by Anonymous xxx.xxx.98.55
October 03, 2013
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Is this provider's business conveniently located?
Yes, it is very conveniently located
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.239.210
October 01, 2013
Does this provider welcome questions?
No, They dismissed my questions as unimportant
Does this provider always put the customer first?
No, putting customers first doesn't really seem to be a priority to them
Was it easy to make an appointment with this provider?
No, it took a while
Did this provider show attention to detail?
No, I was afraid they were going to forget something important
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous xxx.xxx.125.193
September 01, 2013
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Was this provider's office clean?
It could have used some cleaning
Was this provider friendly?
I didn't feel very welcome
by Anonymous xxx.xxx.111.37
August 30, 2013
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Was this provider's office too loud?
No, it wasn't too loud
by Anonymous xxx.xxx.239.210
August 20, 2013
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