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Veranda House Assisted Living

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Veranda House Assisted Living
Veranda House Assisted Living
(21 Reviews)
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5129 East Fifth St Katy, TX 77493
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Consumer Feedback

(21 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
1 star average for Value
Does your loved one have his/her own bathroom at this facility?
Yes, my loved one's privacy is always respected
Are you going to visit this provider again?
Sure
Does this provider have helpful information available online?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
by Anonymous xxx.xxx.6.219
September 26, 2013
Was this provider's office too cold?
No, it was fine
Does this provider remember you and your circumstances at every appointment?
Yes
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider late to your appointments?
No, they were on time
Did this provider ever take personal phone calls while in the appointment room with you?
The phone rang a lot and it was really annoying
by Anonymous xxx.xxx.248.74
November 01, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.217.116
July 30, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.111.102
June 24, 2012
Does this facility offer a wide variety of meal plans for your loved one?
Not at all, they only offered one meal plan
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does the staff at this facility keep you informed about your loved one's condition and well-being?
No, I always find out how my loved one's doing on my own
Did this facility provide a wide variety of enjoyable activities for your loved one?
Definitely not, my loved one never has anything to do
Does this provider treat every client equally?
Yes, they don't show favoritism
by Anonymous
December 16, 2011
Is this provider easy to reach in an emergency?
Absolutely! I can always count on them
Do the staff members at this facility help residents eat?
Absolutely! The staff makes sure the residents are always well fed
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous
October 12, 2011
Beware of this facility; we made the mistake of not getting anything in writing.
by caring family member
July 13, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does the staff at this facility make an effort to protect your loved one's privacy?
Very much so! They make an extra effort to always respect every residents' privacy
by Anonymous
May 24, 2011
Did you notice an odor when you arrived at this facility?
Not at all! The place smelled fantastic!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
No
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
May 24, 2011
I've never seen any employer treat their staff better, and it made me want to come back that much more. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.
by Preston Phillips
May 24, 2011
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Map and Directions
5129 East Fifth St, Katy, TX 77493