Jennifer McElroy, MMP LMBT

Jennifer McElroy, MMP LMBT
A New You Massage Therapy 1703 Davie ave Statesville, NC 28677
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Consumer Feedback

(13 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
5 star average for Value
Did the massage therapist ask you about your preferences for the massage before beginning?
Definitely! They asked detailed questions about my preferences for the massage before beginning
Did the staff help you feel comfortable when you called with questions or concerns?
Yes
Did this provider show attention to detail?
Absolutely
Was the music playing while you waited or during your visit pleasant to you?
Very
Does this provider have a good professional reputation within your community?
Definitely
by Anonymous xxx.xxx.176.233
November 15, 2014
Jennifer, You were AWESOME! Thanks so much, I will be back! So far my arm still feels pretty great! Pain is down!
by KOMA UNWIND Fein xxx.xxx.202.221
September 09, 2014
I don't know about the last person but Jennifer Has never massaged my arm pits. She is fantastic! The only time she has ever cut my time short was when I showed up late. I have been a loyal client of hers for 5 years now. She is honest and friendly.
by happy xxx.xxx.105.218
April 15, 2014
Purchased thru Groupon and was looking forward to trying them as there's not many places in town to get a message. It was, without a doubt the weirdest massage I've ever received. At least 70% of the massage was concentrated on my armpits. I was asked at the beginning where my pain was and I told her all over especially my back and shoulders. Why she went for my armpits ill never know.

About 3 weeks later there was an outdoor event downtown and she had a booth setup giving 5 and 10 min massages. As I was walking by I noticed she had someone on her table and sure enough, she was only massaging her armpits.

Maybe this is something new I don't know about in the world of massage but I found it just plain weird and will not be going back.

Also watch out for the time. I paid for a 90 min massage and was told I was finished after 65 mins.
by Anon. xxx.xxx.43.32
January 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.225.229
June 09, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Heather xxx.xxx.193.148
April 18, 2012
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
February 24, 2012
I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. They made sure every single question I had was answered, and are always available if I think of any more questions I want answered. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations.
by Anonymous
December 29, 2011
She is fantastic and always finds just the right spot to release tension and stress. You will love her massage and the calm environment.
by Anonymous
December 15, 2011
I've never seen anyone who is more respected by their staff. The entire staff only had great things to say about working there, and it made me want to return all the more. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else. They've never dismissed any of my concerns as unimportant, and take every concern of mine very seriously. I knew I was in for a very relaxing experience as soon as I walked in the door to get my massage. The waiting room area was so beautiful and serene and the chairs were amazingly comfortable. This was a good indication to me that I was in for a real treat and I was right.
by Anonymous
December 11, 2011
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