John Horton, D.C.

John Horton, D.C.
108 Wikiup Dr Santa Rosa, CA 95403
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Consumer Feedback

(41 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Did this provider answer all of your questions?
Yes
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
October 26, 2011
Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous
October 10, 2011
When comparing them to others I have visited for the same condition, they are among the best I have seen. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. It was very easy to get an appointment. They have a very flexible schedule and get me in quickly every time. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They've definitely given me helpful lifestyle and nutritional tips. They always want what's best for me.
by Judy
October 03, 2011
Does this provider maintain a professional appearance?
Absolutely Not! He/She always looks like a slob.
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider treat every client equally?
Yes, they don't show favoritism
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this provider have reasonable prices?
Yes
by Anonymous
September 28, 2011
Did you experience excessive stiffness after visiting this chiropractor?
Definitely not! I felt fantastic when I left!
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
Did the chiropractor update you about the progression of your recovery at each appointment?
Yes, they updated me about what stage I was at in my recovery
by Anonymous
September 23, 2011
I wasn't stiff at all after my appointment. They are always very careful, and make sure I'm always comfortable. They gave me sufficient information to make a decision about my treatment plan. They did not pressure me to return for additional follow-up appointments. They always made sure that I wasn't in any pain. It was so nice to arrive and see many fully qualified staff members. I've gone to some places that were very understaffed and I've never had a good experience. This place had a great staff though, and I'll definitely be going back.
by amy collins
September 21, 2011
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by Anonymous
September 19, 2011
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 14, 2011
I never have to worry about them overbooking appointments. They definitely believe in quality over quantity here and it is much appreciated. They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. I was seen almost as soon as I walked in the door. I didn't have to reorganize my day around my appointment at all. The equipment they used during my adjustment was very advanced and sophisticated. It made me much more comfortable knowing that I was getting the most safe, current treatment. I am going to refer everyone I know here. I absolutely love this place.
by Cheri
June 13, 2011
How would you compare this provider to others in his/her field that you have visited?
There is no comparison!
by Anonymous
May 12, 2011
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