SUSAN BAILEY, D.C.

SUSAN BAILEY, D.C.
664A AZALEA AVE REDDING, CA 96002
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Consumer Feedback

(24 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
During my 3rd pregnancy, I had unbearable pain in my pelvic bone and lower back beginning the 25th week. I was, literally, walking bent over and shuffling like a 90-year old. I cried in pain everytime I had to get up. (I home birth, so, no, not a wimp.) I felt helpless, and hopeless. I heard about Susan Bailey from a friend. When I made the appointment, I was given the soonest available appointment. The wait was a joke. I pretty much sat down, opened a magazine & was called back. I hadnt ever gone to a chiropractor before, do I was very nervous. She talked with me, at length, and eased my fears.
Once she adjusted me, I was still in pain, but was able to walk upright. She told me I was so out of whack, it'd take at least 3 adjustments to feel better. By the next morning, I was up and out of bed without crying out in pain. It was strange not walking around in pain! After a few adjustments, I felt awesome. I always look forward to getting adjusted. She's very gentle (in manner & treatment).
They really made me feel like family. Everytime I went in, she andher husband would rush out to see if I had had the baby, yet. Once the baby was born, they were so sweet & excited for me.
Ive since recommended her to anyone who complains of back pain. I trust her so much, I let her work on the baby, too. ;)
by Aubrey xxx.xxx.109.54
March 15, 2012
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.13.49
January 30, 2012
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
December 05, 2011
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
by Anonymous
September 18, 2011
Does this provider have a good professional reputation within your community?
Definitely! Everyone knows they are the best around!
Did this chiropractor pay attention to your problem area?
Yes, they really focused on it
Was the waiting area spacious?
Yes, extremely spacious
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous
September 09, 2011
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Did this provider have reasonable prices?
Absolutely!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous
August 26, 2011
Was this chiropractor's staff friendly?
Yes
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
by Anonymous
August 17, 2011
Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance. They make an extra effort to get to know their patients and find out what they need. Because it is a family practice, you feel comfortable the second you walk in. They always remember me and make me feel very important, caring not only about the physical, but also everything I want to tell them about. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation.
by Johannah
August 15, 2011
Do you feel that you could have received better service somewhere else?
No, I don't think so
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
No, I was very hopeful when I left
Did you feel like your pain was lessened after your chiropractic treatment?
Yes
Did the chiropractor offer on-site X-Rays?
No, but they gave me directions to a lab nearby where I could get them
by Anonymous
July 14, 2011
Was this provider's office easy to locate?
Fairly Easy
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
July 11, 2011
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