I never had to doubt their qualifications. They made their credentials completely obvious, which made me feel a lot safer. One of the first things I noticed about this business was the level of detail and attention to make the building handicap-accessible. Even the bathrooms were designed to be accessible with doors wide enough to accommodate wheelchairs and grab bars in the stalls. You could tell they really made an effort to accommodate people with all different needs. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. It's always nice to have comfortable chairs to sit in while you are waiting to visit the chiropractor. I appreciate the fact that they invested in comfy chairs. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me.