Todd Ward, D.C.

Todd Ward, D.C.
Discovery Chiropractic 9100 NE Hwy 99 Vancouver, WA 98665
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Consumer Feedback

(62 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4.5 star average for Value
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Marie xxx.xxx.195.254
November 12, 2013
Did this provider answer all of your questions?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did this chiropractor explain your treatment method before performing your adjustment?
Yes, they explained it in-depth
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
by Sigrid xxx.xxx.11.217
September 18, 2013
Was this provider's staff friendly?
Yes
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Were the chiropractor's hands uncomfortably cold during your treatment?
Not at all! I was very comfortable during my entire treatment
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Did this provider have reasonable prices?
Absolutely!
by Anonymous xxx.xxx.83.234
September 13, 2013
Does this provider promptly return your phone calls?
Definitely! They always call me back very quickly!
Was the waiting area spacious?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you feel safe in this provider's care?
Absolutely! I knew I was being cared for by an expert!
by Anonymous xxx.xxx.111.58
July 01, 2013
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Did this provider exaggerate his/her or abilities?
No, I got what was promised
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did you experience excessive stiffness after visiting this chiropractor?
No
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
by Anonymous xxx.xxx.123.75
May 20, 2013
Todd is one of the best chiropractor's in the Portland area Aside from him giving great treatment he is a tremendously nice individual that sincerely cares about his patients. He is very skilled at what he does and has spoiled me to understand when I'm out adjustment. I also like the fact that he does not push a weekly agenda but rather allows his patients to come back when they need support I feel truly blessed to have been able to find someone of his caliber and abilities in the Portland area and I can honestly recommend him to others without any reservation at all. In summary Dr. Ward is not only the best chiropractor in the area I also consider him my friend.
by Anonymous xxx.xxx.34.173
May 10, 2013
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Did this chiropractor pressure you to return for unnecessary follow-ups?
Not at all! They always respect my decisions.
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
by Anonymous xxx.xxx.195.254
April 24, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Were this chiropractor's adjustments gentle?
Absolutely! They were extremely careful
Were the waiting room chairs comfortable at this chiropractor's office?
Yes
Are you going to visit this provider again?
Without a doubt!
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous xxx.xxx.76.34
March 14, 2013
Does this chiropractor offer lifestyle and nutritional advice to further your recovery?
Absolutely! I was given many practical and helpful tips that sped up my recovery!
Are you going to visit this provider again?
Without a doubt!
Is this provider willing to pursue advice from other providers when necessary?
Absolutely! They aren't arrogant at all and are more than willing to pursue advice when necessary
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Shanette Landauer xxx.xxx.218.169
January 25, 2013
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did your treatments with this chiropractor eliminate your need for pain medication?
Yes, I no longer need pain medication and I feel better than I've ever felt
by Anonymous xxx.xxx.11.217
December 03, 2012
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