They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. They had a huge selection of magazines in the waiting room. I was able to find some of my favorites and they kept me entertained while I was waiting for my appointment. They have completely eliminated my need for pain medication and enhanced my overall well-being. I feel better than ever. I feel like they go out of their way to accommodate my schedule. I always get the appointment time I want. They made the extra effort to make sure every question and concern I had was addressed.