Dr. Rockwell has on every visit been able to address and correct my back issues with no further appointments needed!!!!!! I've seen him 8 times over the past 10 years with 100% success on each visit! There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. They are always spot-on about what is bothering me. I have never been misdiagnosed by this chiropractor; they are an expert at what they do. When I arrived for my appointment the friendly staff seemed to be waiting for me. I've been to other places where I had to wait forever after I arrived for my appointment, but not here. I was very impressed.