Kerry Bertschinger, D.C.

Kerry Bertschinger, D.C.
9763 Tuscarora Pike Martinsburg, WV 25401
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Consumer Feedback

(25 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
2 star average for Value
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did your treatments with this chiropractor eliminate your need for pain medication?
Some of my medication, but not all
Did this provider exaggerate his/her or abilities?
No, I got what was promised
by Anonymous
June 01, 2011
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you and your circumstances at every appointment?
Definitely! They always remember me and make me feel important!
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
May 31, 2011
Were you able to relax during your appointment?
Yes, I was completely at ease
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was this provider's office too cold?
No, it was fine
Did you feel like your pain was lessened after your chiropractic treatment?
Yes, I felt better than I've felt in years when I left!
Did this provider prominently display their diplomas or business license?
Yes
by Anonymous
March 15, 2011
Does this provider offer flexible appointment times?
Yes
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
After your appointment with this chiropractor, were you still skeptical that the treatment would be effective?
Not at all! I was very confident when I left!
by Anonymous
March 08, 2011
Does the chiropractor customize their treatment to meet the needs of your specific condition?
Definitely! They customized their treatment for my condition, and it was very effective
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous
February 18, 2011
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