It is obvious that their office is cleaned regularly. It was fantastic. They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They were able to customize my massage to make sure my injury wasn't aggravated, and even asked me before my massage if there was any injuries they should be aware of. They were by far one of the best I've ever seen in their field. It was obvious that they've been exceeding their clients' expectations for many years. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too.