Dr. Hiser we love you,the community loves you but we do not love what this has become. All the little things that were done and most did not notice until now are gone. They made the experience very personal. You had people that had been here forever which said a lot about you. Now they are all gone. The name change. And I have no idea who we are talking to on the phone and they for sure do not know who were are, they also do not understand braces. We miss Hiser ortho!