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Ingrid Grafals, MD

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Ingrid Grafals, MD
(36 Reviews)
> Get Phone Number & Directions
35 Nod Rd Ste 201 Avon, CT 06001
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Consumer Feedback

(36 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
I have been going to Dr. Grafals for many years. She is pleasant, thoughtful and very skilled. She takes time to talk with the patient and find out what is going on. I have never felt rushed. She is extremely responsive and dilligent. She was fantastic when I developed breast cancer. She knew the lump was serious immediately and got me seen and operated on swiftly with the best people. Her office area is pleasant and tidy. Staff are pleasant. Overall experience is low key and pleasant. I highly recommend Dr. Grafals.
by Happy Patient xxx.xxx.47.196
January 08, 2013
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous xxx.xxx.192.20
January 02, 2013
Dr Grafals has been my physician for over 10 years and she has always been totally commited to patient health. She has expertly managed all my medical issues - with very positive results. She spends alot of time (20-30 minutes) at each appointment to ask questions and listen to answers. She is an excellent physician for internal medicine.
by John P xxx.xxx.47.176
December 12, 2012
Was it easy to make an appointment with this provider?
I waited longer than I wanted to, but it wasn't terrible
Was this provider's office too cold?
No, it was fine
Does this provider offer flexible appointment times?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Were you able to relax during your appointment?
Yes
by Anonymous xxx.xxx.8.1
December 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.192.1
September 05, 2012
They answered most of my questions but I could have used more information. Their staff was friendly enough. Did not tell me they were handling an in-office emergency. Took much longer than usual. I felt like my needs were mostly met, but they didn't make any extra effort. The office was easy enough to find. I'll probably to back. I didn't have a bad experience just poor customer service.
by Carolyn xxx.xxx.65.4
August 22, 2012
I had a physical appointment not too long ago with Dr. Grafals aroun 9 am. I got there ten minutes early, and was the only one in the waiting room. No secretary in sight, but when she finally came out she was very flustered, and looked confused about what she had to do. I filled out my paper work and sat. I waited 45 minutes before the secretary (who had disappeared) came out, not to tell me that she was sorry for the wait, but to stare at me as if I had done something wrong. She gave a fake smile when I asked what's going on...didn't get an answer.

I finally saw Dr. Grafals at 10:15. (I was still the only person in the office all that time.) Grafals did the normal physical appointment thing (said sorry for the HOUR wait). But before I even stepped foot on the scale, she looked me up and down and said, "Are you on a diet? You should lose ten pounds." Very unprofessional. AND I had lost 15 pounds since my last visit (I'm 5'5", 145 pounds, very muscular)

Then she goes into telling me how I should eat, and to stay away from carbs (I'm a runner...). I was very displeased and insulted and annoyed that she could be so rude.

I will not be back to see her; I am changing doctors.
by Anonymous xxx.xxx.23.48
August 20, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.49.23
May 18, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.226.245
May 05, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
by Anonymous xxx.xxx.58.87
April 23, 2012
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Map and Directions
35 Nod Rd Ste 201, Avon, CT 06001