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Basil Fossum, MD

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Basil Fossum, MD
Emerald Coast Urology Assoc
(16 Reviews)
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914 Mar Walt Dr # B Fort Walton Beach, FL 32547
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Consumer Feedback

(16 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Did this urologist seem up-to-date with the current advancements in their field?
Yes
by Anonymous
May 05, 2011
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely! I'm confident they will work hard to find the best solution for me
Would you recommend this provider to others?
Yes
by Anonymous
May 03, 2011
Although I have never had much to complain about I know that they always adhere to the customer is always right policy here. They take every complaint very seriously and strive to ensure that clients leave satisfied with their visit each and every time. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them. I was completely at ease during my appointment here. They went to great lengths to make sure I was completely relaxed and comfortable the entire time. They went out of their way to make me feel special and respected, and were very sympathetic to my situation. I've never seen more kindness and empathy anywhere else.
by Bubba
April 24, 2011
Is this provider's business conveniently located?
Yes, it is very conveniently located
Does this provider promptly return your phone calls?
Yes
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider treat their staff well?
Yes, they treat their staff with respect
by Anonymous
April 05, 2011
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 07, 2011
I've been other places that left me unattended for quite awhile, but not here. They would never leave me unattended and they always go the extra mile to make me feel cared for. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. I was very comfortable the entire time. They have a very good professional reputation. I know that I'm under the care of an expert. The restrooms at this office were spotless.
by Tom Johnson
February 28, 2011
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Map and Directions
914 Mar Walt Dr # B, Fort Walton Beach, FL 32547