Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back