Were the staff members able to answer your questions?
The staff didn't seem to know very much, they couldn't ever answer my questions
Did this provider seem irritated to be working with you?
Definitely, they seemed irritated to work with anyone
Did the staff make you feel uncomfortable when you called with questions or concerns?
Yes, they made me feel like I shouldn't have called
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me