Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Do you feel that you could have received better service somewhere else?
Yes, I think I could have gotten better service elsewhere
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider willing to stay open late to accomodate your needs?
Not at all. They closed early even though they knew I needed help
Did this provider use excessive foul language?
No