I'm usually somewhat sensitive to the cold, so I was a little worried that their office would be too cold, but it was fine. I was very comfortable the entire time. I didn't feel like anyone there criticized or judged my appearance. They were very professional and courteous. I will definitely refer my friends and family here. They were great and I think more people should know about them. This provider has helpful information available online, which is really convenient. They have a good website and online presence. I didn't wait long at all. My appointment started on time, and the wait was much shorter than other offices I have been to.