Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider answer all of your questions?
No, I left confused and frustrated
Was it easy to make an appointment with this provider?
Yes
Did this provider seem irritated to be working with you?
Yes, they seemed like they wanted to be somewhere else
Was it easy to find parking at this provider's office?
Yes, it was convenient