Did the massage therapist ask you about your preferences for the massage before beginning?
Yes, they asked about my preferences
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Was the massage therapist able to customize their massages for clients with injuries?
Definitely, and they made sure to ask if I had an injury before my massage