Directory > Providers > Fitness > Health Club > NC > Southern Pines > Golds Gym - Pinhurst

Golds Gym - Pinhurst

Nearby

Health Clubs

Ladies Workout Express

Aberdeen, NC

Curves for Women-Carthage

Carthage, NC

Curves for Women of Robins

Robbins, NC

The Brick House Fitness Center

Robbins, NC
Get Featured on Wellness.com > Learn More
Golds Gym - Pinhurst
Golds Gym - Pinhurst
(1 Review)
> Get Phone Number & Directions
195 W Morganton Road Southern Pines, NC 28387
Update Profile
Report Incorrect Info
About

Golds Gym - Pinhurst

Golds Gym - Pinhurst is a Health Club facility at 195 W Morganton Road in Southern Pines, NC.
Primary Specialty

Health Club

Map and Directions
195 W Morganton Road , Southern Pines, NC 28387
Services Golds Gym - Pinhurst is a health club in Southern Pines, NC.

Health Clubs like Golds Gym - Pinhurst offer services that often include exercise, yoga, kick boxing, swimming, sauna, pool, weights, and personal training. Talk to the staff at Golds Gym - Pinhurst for information about reaching your fitness goals in Southern Pines, NC.

Call Golds Gym - Pinhurst at (910) 693-1400 for more information.
Consumer Feedback
(1 Review)
View All Reviews Add a Review
Recent Reviews
Manager Brett D. and Personal Trainer Coordinator Mallory Nolan Scam hardworking citizens of the community:

On June 18, 2015 I signed a contract at Gold's Gym located on 120 W. Morgantan Rd, Southern Pines, NC 28387 with Mallory R. Nolan the coordinator of training sessions. Before signing the contract she inquired about how much I can afford to pay If I were to consider hiring a personal trainer. I informed Ms. Mallory that I just signed a $25 gym membership (also through Gold's Gym) and I didn't want to add onto my monthly bills. I explained that I was a full-time graduate student that only worked 20 hours a week due to my school work load. I told her that I could pay maybe $25 dollars. Ms. Nolan then informed me about the deferment options. She said she could check with the manager to see if he would work with me to get my sessions down to $25 dollars. I told told her with my busy schedule I could see a trainer every other week. That would total up to $50 dollars a month. Before signing the contract Mallory then discussed the initial processing fee that totaled up to $139. I once again reconsidered and told her I couldn't afford that. Mallory suggested to defer that payment as well and it would be split in half $69 now and pay the other &69 in two weeks. On June 19, 2015 the full amount was drafted out of my account without my permission, my monthly payment were never deferred totaling to $125 monthly (gym and trainer)! I have great credit because I make great decisions about how to manage my money. This crushed me because I'm paying for something I had no control over!!!

I immediately went to the gym on June 19 and spoke with the manager, Brett D. and informed him that my contract was incorrect. The following 6 months, Brett D has informed me that he has been sending emails to the financial company and a rep who works for Gold's Gym to get it amended. Both Mallory and Brett agreed that my contract was incorrect. They have both blamed the mistakes on the billing company. Until I started documenting and summarizing our conversations via emails and sending it to Brett, he never responds or documents his responses. He has been lying to me the entire 6 months about amending my contract. I must admit I am southern girl who may be naive and believe that people will do the right thing but I was wrong!!! I work hard everyday to save and pay $3000 out of pocket every semester for tuition. You would think Gold's Gym would support people in the community that is trying to positive things. I work with kids with autism! I needed to go to the gym to relieve stress but in the end I only gained more. This was truly a mistake. They scam people by making promises that aren't in the contract. I am still paying that $125 every month without using my sessions because I want to graduate and buy a house one day. Brett informed me that his hands were tied and even though upper management knew of my situation, they are refusing to give him answer. He even suggested that I get a new card so they want have my info in order to bill me. Is this professional? No! I think the owners don't even know. He said that for me to sweep it under the rug. I will be settling this matter through court. On another note I was actually very please with my trainer and really wanted this matter to be resolved. Oh well Gold's Gym is just a reflection of it's manager. After doing my research scamming citizens into contracts and not following through on it is common with these two. I'm not the first person this has happened to under Brett and Mallory. I'm not angry just passionate about people in these positions actually doing their jobs.
by Shania Davis xxx.xxx.41.102
December 11, 2015